The Automotive Service Association of Arizona was founded in 1963 to help automotive shop owners statewide through resources, training, legislative representation, networking, communication efforts and more. Since our inception, our members have come to count on us to help them maintain the highest level of professionalism as their shops grow and change as new technology is introduced. We encourage all of our shops to strictly adhere to our Code of Ethics to ensure quality service to their customer.

 

The ASA of Arizona is affiliated with the national ASA. ASA is the largest not-for-profit trade association of its kind serving automotive service professionals. ASA is dedicated to and governed by independent automotive service and repair professionals. ASA's international membership base includes numerous affiliate, state and chapter groups from both the mechanical and collision repair segments of the automotive service industry..

Whether it's a collision shop or a mechanical shop, when your vehicle is repaired by an Automotive Service Association (ASA) member-business, you can expect the following:

 

• An attentiveness to you, the customer. ASA members work to earn and keep your satisfaction and trust. In fact, an average of 78 percent of customers are repeat customers.

• Repairs and service backed by years of experience. The average ASA mechanical repair shop is 24 years old and 94 percent of ASA mechanical members are part of family-owned businesses.  The average ASA collision repair shop is 32 years old and 95 percent of ASA collision members are part of family-owned businesses. Ninety-four percent of the shops operate a website and 61 percent of their customers are repeat customers.

• Adherence to ASA's Code of Ethics that outlines professional business practices.

• Accurate diagnosis and repairs. ASA members stay up-to-date with evolving vehicle technology by attending technical education classes.

• Access to information. By belonging to ASA, members have access to more than 30 association benefits, including the latest technical and management education and regulatory information.